All what you want to know about?ThePalaces Casino!
General Info:
ThePalaces.com is the online Casino of the land based Casino ThePalaces. Their online bingo & casino relaunched in September of 2016. The website is regulated & licenced by the UK Gambling Commission & Malta Gambling Agency. With that in mind, players have a safe & secure casino to play in.
The site has a black and red skin giving it a real polished feel. The site is extremely easy to navigate & UI is very customer friendly. The layout makes registering, depositing, withdrawing etc. a lot easier. There are some excellent features which are pretty unique to this casino, including favourite & popular slots etc. ThePalaces has all the games most players would want in a casino with Netent & IGT.
Bonuses & Promotions:
ThePalaces.com really does have some of the best bonuses & promotions out there. To start, they have a 3 staged welcome bonus of 100% up to £100 for the first deposit with 50 Free Spins, on the second deposit it’s 100% up to £100 & 100% up to £50 on the third deposit. This adds up to £250 worth of bonuses with wagering of 35 times the deposit received and no limit on what a player can earn from them, unlike other casinos.
Bingo is very popular at ThePalaces and they also offer out a £250 welcome bonus of 100% up to £100 and then a £5 bonus every day for 30 days. The wagering for bingo is only 2 times the deposit received. Not bad…not bad at all!
For returning players, they have a Friday Royal Reload bonus of 50% up to £150 & A Saturday Night Madness of 100% up to £100 (20:00 to 00:00). For Bingo, they have a 15% Anytime bingo bonus and on to compliment the casino bonus on Saturday’s they have a deposit £20 Get £10 bonus.
ThePalaces are always looking to do draws & giveaways so keep an eye out. They gave away a car for New Year’s and have given holidays to Edinburgh, Amsterdam & Dublin. Also, they cater to big players with their VIP & loyalty program. And, they even have a loyalty shop to redeem your points in.
Games & Software:
Mobile or Desktop, ThePalaces has the right games for you. This casino room uses Netent, IGT, Parlay Games & Comtrade for games. This gives their players access to all their favourite titles like Gonzo’s Quest & Jack the Beanstalk to Cleopatra & Da Vinci Diamonds. ThePalaces offers a Live Casino from Netent & their own studio in Great Yarmouth where the owner, Patrick Duffy, can hold spontaneous bonus giveaways to lucky players.
Payments:
ThePalaces has all the banking needs for players. They have the traditional Visa & MasterCard as well as popular e-wallet Skrill. They also have country specific payment providers like P24 for Poland, iDeal for the Netherlands & Sofort Uberweisung for Germany.
Support:
If players are encountering any problems, they can contact ThePalaces via Live Chat (9 a.m. – 6 p.m. GMT), email, telephone and Patrick Duffy, ThePalaces.com owner, who has been known to respond to players personally. They also have a Facebook & Twitter account to contact as well if you’re still having difficulties. The site also has FAQ’s to help players better understand and navigate the site.
Verdict:
ThePalaces.com has all that a player wants, from netent to igt and from giveaways to bonuses. Their staff are very helpful and the site is easy to navigate but if there was one thing that we could give out about, it is that they don’t have 24/7 support. As the casino grows this will probably change but this is how it is currently.